Rapid Retail, a national supermarket chain, is introducing self-checkout kiosks in all of its stores. Some employees are worried about potential job losses and the new technology. Which of the following low-risk strategies would be MOST appropriate as an initial step to address this resistance?
Implementing the self-checkout kiosks immediately and offering severance packages to employees who choose to leave.
Holding meetings to openly communicate the reasons for the change, address employee concerns, and provide reassurance about job security or retraining opportunities.
Ignoring the employee concerns and assuming that they will eventually accept the change once the self-checkout kiosks are installed.
Offering financial incentives to customers who use the self-checkout kiosks, rather than addressing employee concerns directly.
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Create Free Account Log inThis is a free VCE Units 3 & 4 Business Management practice question worth 1 mark, testing your understanding of Low-risk strategies for resistance. It falls under Implementing change in Unit 4: Transforming a business. Submit your answer above to receive instant AI-powered marking and personalised feedback.
Businesses are under constant pressure to adapt and change to meet their objectives. In this unit students consider the importance of reviewing key performance indicators to determine current performance and the strategic management necessary to position a business for the future. Students study a theoretical model to undertake change and consider a variety of strategies to manage change in the most efficient and effective way to improve business performance. They investigate the importance of effective management and leadership in change management. Using one or more contemporary business case studies from the past four years, students evaluate business practice against theory.
In this area of study students explore how businesses respond to evaluation data. It is important for managers to know where they want a business to be positioned for the future before implementing a variety of strategies to bring about the desired change. Students consider the importance of leadership in change management and discuss and evaluate effective strategies for managing change. Students consider how leaders can inspire change and the effect change can have on stakeholders of a business. They consider the principles of Senge’s Learning Organisation and apply the Three-step Change Model (Lewin) in implementing change in a business. Using one or more contemporary business case studies from the past four years, students evaluate business practice against theory, considering how corporate social responsibility can be incorporated into the change process.
low-risk strategies to overcome employee resistance including communication, empowerment, support and incentives
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