VM Work Related Skills Q6c – Grievance procedures and reporting | VCE Units 3 & 4 Practice – StudyPulse
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VM Work Related Skills VCE Units 3 & 4 Practice Question 6c – Grievance procedures and reporting

Q6c VM Work Related Skills Grievance procedures and reporting Unit 3 - Area Of Study 2

Talia works part-time at a cinema. Over several weeks, a co-worker repeatedly makes rude comments about her accent during shifts. Talia feels uncomfortable and wants the issue addressed. She tells the shift supervisor, but the comments continue. One day, the co-worker posts a similar comment about Talia in the workplace group chat. The cinema has a workplace grievance procedure and a code of conduct.

Question 6c

1 mark

State one external organisation Talia could contact if the issue involves unlawful discrimination or harassment and is not resolved internally.

Your Answer

0 words

About This VM Work Related Skills Question

This is a free VCE Units 3 & 4 VM Work Related Skills practice question worth 1 mark, testing your understanding of Grievance procedures and reporting. It falls under Workplace responsibilities and rights in Unit 3: VM Work Related Skills Unit 3: Industrial relations, workplace environment and practice. Submit your answer above to receive instant AI-powered marking and personalised feedback.

Subject
VM Work Related Skills – Victorian Certificate of Education Units 3 & 4
Unit 3
VM Work Related Skills Unit 3: Industrial relations, workplace environment and practice
Area Of Study 2
Workplace responsibilities and rights
Key Knowledge
Grievance procedures and reporting

Unit 3 Overview

This unit focuses on the core elements of a healthy, collaborative, inclusive and harmonious workplace and is separated into three main areas: wellbeing, culture and the employee-employer relationship; workplace relations; and communication and collaboration. Students will learn how to maintain positive working relationships with colleagues and employers, understanding the characteristics of a positive workplace culture and its relationship to business success. They will investigate key areas relating to workplace relations including methods for determining pay and conditions, workplace bullying, workplace discrimination, workplace harassment and dispute resolution. Students will discover how teamwork and communication skills contribute to healthy, collegiate and productive workplaces.

Workplace responsibilities and rights

In this area of study students will explore workplace relations, including the National Employment Standards and methods of determining pay and conditions. They will consider the characteristics and legal consequences of workplace bullying, workplace discrimination and workplace harassment, and gain an overview of the common legal issues experienced in the workplace. Students will examine processes to address and resolve workplace disputes. On completion of this unit the student should be able to outline the National Employment Standards and methods for determining pay and conditions, explain the characteristics of workplace bullying, discrimination and sexual harassment, and outline the processes and legal consequences for breaches and analyse the personal ramifications that may follow.

Key Knowledge Detail

grievance procedures and processes for reporting issues within the workplace and how to escalate unresolved or unlawful issues

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