Talia works part-time at a cinema. Over several weeks, a co-worker repeatedly makes rude comments about her accent during shifts. Talia feels uncomfortable and wants the issue addressed. She tells the shift supervisor, but the comments continue. One day, the co-worker posts a similar comment about Talia in the workplace group chat. The cinema has a workplace grievance procedure and a code of conduct.
List two appropriate people or roles within the cinema that Talia could escalate the issue to if it is not resolved after speaking to the shift supervisor.
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Create Free Account Log inThis is a free VCE Units 3 & 4 VM Work Related Skills practice question worth 2 marks, testing your understanding of Grievance procedures and reporting. It falls under Workplace responsibilities and rights in Unit 3: VM Work Related Skills Unit 3: Industrial relations, workplace environment and practice. Submit your answer above to receive instant AI-powered marking and personalised feedback.
This unit focuses on the core elements of a healthy, collaborative, inclusive and harmonious workplace and is separated into three main areas: wellbeing, culture and the employee-employer relationship; workplace relations; and communication and collaboration. Students will learn how to maintain positive working relationships with colleagues and employers, understanding the characteristics of a positive workplace culture and its relationship to business success. They will investigate key areas relating to workplace relations including methods for determining pay and conditions, workplace bullying, workplace discrimination, workplace harassment and dispute resolution. Students will discover how teamwork and communication skills contribute to healthy, collegiate and productive workplaces.
In this area of study students will explore workplace relations, including the National Employment Standards and methods of determining pay and conditions. They will consider the characteristics and legal consequences of workplace bullying, workplace discrimination and workplace harassment, and gain an overview of the common legal issues experienced in the workplace. Students will examine processes to address and resolve workplace disputes. On completion of this unit the student should be able to outline the National Employment Standards and methods for determining pay and conditions, explain the characteristics of workplace bullying, discrimination and sexual harassment, and outline the processes and legal consequences for breaches and analyse the personal ramifications that may follow.
grievance procedures and processes for reporting issues within the workplace and how to escalate unresolved or unlawful issues
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