You are a student employee at a warehouse. At the start of a shift, the supervisor gives a 2-minute oral safety briefing to a mixed group: two new starters, several experienced staff, and one contractor who has not worked at this site before.
The briefing covers:
After the briefing, two people walk in opposite directions: one heads toward the loading zone without a vest, and another asks a co-worker, “Where’s the new walkway again?”
Explain how two different elements of oral communication (choose from eye contact, tone, body language, intonation) could have been used more effectively in the supervisor’s briefing to reduce the confusion seen afterwards. Link each element to a specific part of the briefing content.
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Create Free Account Log inThis is a free VCE Units 3 & 4 VM Literacy practice question worth 4 marks, testing your understanding of Elements of oral communication. It falls under Accessing and understanding informational, organisational and procedural texts in Unit 3: VM Literacy Unit 3. Submit your answer above to receive instant AI-powered marking and personalised feedback.
In Unit 3 of VM Literacy students work through the areas of study 'Accessing and understanding informational, organisational and procedural texts' and 'Creating and responding to organisational, informational or procedural texts'.
In this area of study students will become familiar with and develop confidence in understanding and accessing texts of an informational, organisational or procedural nature. These texts should reflect real-life situations encountered by students and be representative of the sorts of texts students will encounter in a vocational setting or workplace, or for their health and participation in the community. Students will learn to recognise, analyse and evaluate the structures and semantic elements of informational, organisational and procedural texts as well as discuss and analyse their purpose and audience. Students will develop their confidence to deal with a range of technical content that they will encounter throughout adulthood, such as safety reports, public health initiatives, tax forms and advice, contracts, promotional videos and vocational and workplace texts.
the elements of oral communication, including eye contact, tone, body language and intonation
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