VoltWear is an Australian scale-up that designs premium heated motorcycle gloves (battery-powered, rechargeable). The gloves retail at \$299 and are positioned as a high-safety, high-performance product for winter riding.
VoltWear currently sells direct-to-consumer (DTC) through its website and fulfils orders from a single small warehouse in Geelong. Over the last winter peak, VoltWear experienced:
VoltWear is planning a national expansion for the next winter season and is evaluating three distribution channel strategies:
To support the expansion, VoltWear has obtained quotes from logistics providers:
| Option | Warehouse network | Indicative storage cost | Indicative outbound freight per order | Notes |
|---|---|---|---|---|
| A | 1 warehouse (Geelong) | \$6,000 per month | \$18 per order | Longer delivery times to WA/NT; simpler stock control |
| B | 2 warehouses (Melbourne + Perth) | \$10,500 per month | \$12 per order | Faster delivery to WA; requires splitting inventory |
Forecast winter sales are 9,000 pairs over 3 months (June–August). VoltWear expects 70% of orders to be shipped to customers (online sales) and 30% to be delivered in bulk to retailers. Average online order size is 1 pair. VoltWear’s brand objective is to remain premium and reduce return rates, while still growing total sales.
VoltWear’s marketing manager is concerned about channel conflict if retail partners undercut VoltWear’s online price or if VoltWear runs frequent online discounts. The operations manager is concerned about battery transport compliance, warehousing space for peak stock, and maintaining availability across sizes.
Using the sales forecast and logistics quotes, determine which warehousing option (A or B) is likely to minimise total distribution cost for the online portion of sales over June–August. Show your working and state one assumption you made.
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place/distribution - distribution channels - channel choice – intensive, selective, exclusive - physical distribution issues – transport, warehousing, inventory
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