CleanEarth Home is a mid-sized business that sells household cleaning products through supermarkets and its own website. It is preparing to launch a new product, “MouldAway Pro”, a strong mould remover in a spray bottle.
Internal testing shows MouldAway Pro removes visible mould faster than CleanEarth’s existing product, but it also releases irritating fumes if used in poorly ventilated bathrooms. The label includes a ventilation warning and advises keeping the product away from children and pets.
CleanEarth’s marketing team proposes the following actions for the launch:
A competitor, Brand X, has complained to the supermarket chain that CleanEarth’s comparative claims are misleading and that the pop-up booth is “a disguised sales tactic that exploits health concerns”. The supermarket chain is considering refusing to stock MouldAway Pro unless CleanEarth changes its marketing approach.
Evaluate whether the comparative shelf-talker demonstrates fair competition. In your answer, consider the phrase “no harsh chemicals” and the information given about each product’s ingredients, and recommend one ethically stronger comparative claim that CleanEarth could use instead.
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Create Free Account Log inThis is a free HSC HSC Business Studies practice question worth 8 marks, testing your understanding of Ethical influences on marketing. It falls under influences on marketing in Module 2: Marketing. Submit your answer above to receive instant AI-powered marking and personalised feedback.
ethical – truth, accuracy and good taste in advertising, products that may damage health, engaging in fair competition, sugging
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